Personalisation – what does it mean for smaller providers?
Posted by janwright on 22nd November 2010
…. these are the questions that were asked at a recent Personalisation event held in Hednesford, Staffordshire. Attended by over 50 delegates from local voluntary and community groups, attendees heard the latest information on the implementation of the personalisation agenda in Staffordshire. Following this they considered four key questions:
- What are the barriers to smaller organisations being involved in the personalisation agenda and how can they be overcome?
- How can we ensure that we ARE the providers of choice for our clients/members? (How can we ensure that we understand their needs?)
- Why are smaller providers important in delivery of the personalisation agenda?
- What opportunities does joint/partnership working offer in the personalisation agenda?
To see the responses to these question, see the full document (pdf) by clicking here.
The event was very well received with many comments asking for it to be a regular occurrence so that many of the ideas detailed above can be put into action.
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